Jewels of Legacy, Crafted in Pearl

Discover pearl jewelry that carries memories and creates new ones.

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Have Questions?

Frequently Asked
Questions

How does billing work?

Billing is the process of charging a customer for products or services they have purchased. It involves verifying payment details and ensuring the transaction is completed securely. Here’s how it typically works:

  1. Customer Provides Payment Information
    • The customer enters payment details, such as a credit card number, debit card, or digital wallet credentials.
    • They also provide a billing address, which is often required for verification.
  2. Payment Authorization
    • The system checks with the payment provider (e.g., a bank or payment gateway) to ensure sufficient funds or credit is available.
    • Once authorized, the payment is temporarily held for processing.
  3. Transaction Processing
    • The payment is processed and the amount is transferred from the customer’s account to the merchant’s account.
  4. Receipt Generation
    • After the payment is successful, the customer receives an invoice or receipt summarizing the transaction. This may include itemized charges, taxes, and confirmation of payment.

Billing ensures both the merchant and the customer have a secure and transparent record of the transaction.

When will you receive your items?

Shipping Method

Standard Shipping: Usually takes 5-7 business days.

Expedited Shipping: Typically 2-3 business days.

Overnight Shipping: Delivered the next day (if ordered before the cut-off time).

Location

Delivery times may vary depending on how far the shipping destination is from the seller’s warehouse or store.

International shipments generally take longer (7-21 days), depending on customs processing.

Processing Time

Some sellers may require 1-3 business days to prepare your order before shipping.

Carrier Delays

Weather, holidays, or other unforeseen events can occasionally cause delays.

Check the tracking number provided by the seller to get the most accurate delivery estimate. If no tracking is available, refer to the shipping confirmation email or contact the seller for details.

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